Have a question before you buy, or need a hand with setup? Our support team answers around the clock. Choose the option that suits you best.
The fastest way to reach us. Open the chat widget any time, day or night, and talk to a real person.
Prefer to write it out? Email [email protected] and we will reply quickly.
Browse our FAQ and setup guide for instant answers to common questions.
When you reach out, you get a person — not a script and not a days-long ticket queue. Our support team handles setup walk-throughs, billing questions, feature explanations and troubleshooting all day, every day. If you are mid-installation and something is not behaving, describe what you see on screen and we will get you to a working dashboard, usually within minutes.
For billing or account matters, please contact us from the email address on your account so we can verify it is you and help quickly. If you are weighing up whether MobileTracking is right for your situation, ask away — we would rather give you an honest answer before you buy than have you purchase something that is not a good fit.
Tip: For the fastest setup help, have the target device nearby so you can follow along while we guide you.
By live chat or by emailing [email protected]. Both are monitored 24/7.
Support is available 24 hours a day, 7 days a week, including weekends and holidays.
Live chat is usually answered within minutes. Email replies are typically quick as well, depending on volume.
Yes. Our team regularly walks customers through installation step by step. Have the target device nearby.
Contact support from the email on your account so we can verify your identity and resolve it quickly.
Absolutely. We are happy to answer pre-sales questions honestly so you can decide if MobileTracking fits your needs.
Our primary channels are live chat and email, which let us share links and instructions clearly. These are staffed around the clock.
Contact support and reference our refund policy on the Terms page. We will guide you through it.
Yes. Most sync issues are connection-related and quick to fix. Reach out and we will diagnose it with you.
Our FAQ and how-to-install pages cover the most common questions and let you self-serve instantly.
Yes. Support conversations are handled confidentially in line with our privacy policy.
A short description of the problem and the device type (Android or iPhone) helps us help you faster.
Our team is glad to answer honestly before you commit. Reach out any time.