Scam guides
Plain-English guides to phone and text scams: how they work, the red flags, and exactly what to do.
How to Set Up a New Phone the Right Way
A first-day checklist for iPhone and Android, in the order that matters: transfer, passcode, theft protection, Find My, backups, 2FA and the old phone.
What to Do If You Think You Have Spyware
A calm, step-by-step plan: stay safe, keep evidence, secure your accounts from a clean device, clean the phone and get the right help.
How to Turn Off Location for a Single App
Block one app from your location on iPhone or Android without breaking maps or family sharing, plus the photo tags and 'Always' permissions most people miss.
How to Track a Stolen Android Phone
See a stolen Android on the map, lock it before the thief can use it, protect your accounts and money, and know what to expect from the police.
How to Lock Individual Chats
Which apps can lock a single conversation, how to hide it with a secret code, and the gaps a chat lock leaves open: notifications, backups and linked devices.
How to Locate a Phone That Died
A phone with a flat battery can still leave a trail. Here is where to look, how long each clue lasts, and what to do before it fades.
How to Report a Scam Call
Where to report a scam call in the US and UK, how to flag it on your phone, and what to do first if you've already paid or shared details.
How to Use Bedtime Mode on Android
Set up Bedtime mode on Pixel, stock Android or Samsung, keep alarms and important calls working, and know when kids need a real lock instead.
How to Find a Lost Phone Using Email
Your email signs you in to the Apple, Google or Samsung account that finds the phone. Where to go, and what to do if the code goes to the lost phone.
How to Find Family in a Crowded Place
A meeting point, a day-long location share and a plan your children know by heart: how to find each other at theme parks, festivals, stadiums and airports.