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Scam guides

Plain-English guides to phone and text scams: how they work, the red flags, and exactly what to do.

Wangiri one-ring scams: should you call back an international number?

Wangiri one-ring scams: should you call back an international number?

How one-ring missed-call scams lead to costly callbacks, which numbers look domestic but aren't, and how to judge a foreign number.

What a phone number's location really means

What a phone number’s location really means

Area codes, exchanges, rate centers, mobile numbers and porting explained, and why no lookup can show a phone's live position.

What is a VoIP number, and why do scammers use them?

What is a VoIP number, and why do scammers use them?

What VoIP numbers are, why scammers favor them, what "line type" means in a phone lookup, and how to judge a VoIP caller.

Fake tech support calls and pop-ups: what to do

Fake tech support calls and pop-ups: what to do

How fake tech support calls and scam pop-ups work, the warning signs, and the steps to take if you gave remote access or paid.

How to stop robocalls and spam calls on iPhone and Android

How to stop robocalls and spam calls on iPhone and Android

Cut spam calls with built-in iPhone and Android filtering, carrier tools and do-not-call registries, plus what STIR/SHAKEN does.

Missed delivery and parcel fee texts: how to spot smishing

Missed delivery and parcel fee texts: how to spot smishing

How fake parcel and redelivery fee texts work, how to check the sender and link safely, and what to do if you entered card details.

Bank impersonation calls: how the "your account is locked" scam works

Bank impersonation calls: how the “your account is locked” scam works

How fake bank calls steal one-time codes and push "safe account" transfers, why caller ID can't be trusted, and what to do.

How to Leave a Group Chat Quietly

What WhatsApp, iMessage, Telegram, Snapchat and others show when you leave, the quieter mute-and-archive exit, and when leaving loudly is the right call.

How to Clear Cache on Android

Clear one app's cache in under a minute, avoid the Clear storage button that wipes data, and know when clearing cache actually fixes anything.

How to Stop Apps From Running in the Background

How iPhone and Android really handle background apps, the settings that stop the busy ones, and which apps you should always leave running.