Privacy policy

Last updated: [Date]

This privacy policy explains how [Company name] (“MobileTracking”, “we”, “us”) collects, uses and protects information when you use mobiletracking.app (the “Service”). If you have questions, contact us using the details at the end of this policy.

1. Who is responsible for your data

The data controller for the Service is [Company legal name], [registered address], [company registration number, if applicable]. [If required: Our EU/UK representative is [name and address]. Our data protection officer can be reached at [email].]

2. What we collect

Phone numbers you search

When you look up a number, we process the number you entered to return results. We log searched numbers, together with the time of the search and approximate, non-precise technical data, to operate the Service, show aggregate activity (for example, on the live map), detect abuse and improve results.

Reports you submit

When you report a number, we collect the number, the category you select, the text you write, and the time of the report. Reports are published after moderation. Please don’t include personal information in reports; we remove it under our community guidelines.

Hashed IP addresses

To prevent spam, repeated reports and other abuse without requiring an account, we store a hashed (one-way encoded) version of the IP address used to submit a report or perform searches. [Describe hashing method and whether a salt is used and rotated.] We use this only for security and abuse prevention.

Messages you send us

If you use our contact or dispute forms, we collect your name (if provided), email address, the content of your message and any information you include.

Technical and usage data

Like most websites, our servers and service providers automatically receive information such as browser type, device type, operating system, referring page, pages viewed and approximate location derived from your IP address (typically country or region).

Cookies and similar technologies

We and our partners use cookies and similar technologies. See section 4 and our cookie policy.

3. Why we use information

• To provide lookups, verdicts, spam scores and maps.
• To publish and moderate community reports.
• To prevent fraud, spam and abuse, and keep the Service secure.
• To respond to messages, disputes and legal requests.
• To measure and improve the Service using analytics.
• To show advertising that funds the Service.
• To comply with legal obligations.

[For GDPR/UK GDPR: list the legal basis for each purpose, e.g. legitimate interests for providing the Service and preventing abuse, consent for non-essential cookies and personalized advertising, legal obligation where applicable.]

4. Advertising and Google AdSense

We use Google AdSense to display advertising on the Service.

• Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to this website or other websites.
• Google’s use of advertising cookies enables it and its partners to serve ads to our users based on their visit to this site and/or other sites on the Internet.
• You may opt out of personalized advertising by visiting Google’s Ads Settings at https://www.google.com/settings/ads.
• You can also opt out of some third-party vendors’ use of cookies for personalized advertising by visiting https://www.aboutads.info.

[If third-party ad networks other than Google are enabled, list them here or link to a list.] For more on how Google uses information from sites that use its services, see Google’s page “How Google uses information from sites or apps that use our services” at https://policies.google.com/technologies/partner-sites.

If you are in the European Economic Area, the United Kingdom or Switzerland, we ask for your consent before using cookies for personalized advertising, through [name of consent management platform]. You can change your choices at any time through [link or button name, e.g. “Privacy settings” in the footer].

5. Analytics

We use [analytics provider, e.g. Google Analytics] to understand how the Service is used, such as which pages are visited and how long visits last. [Describe configuration, e.g. IP anonymization, data retention setting, and whether consent is required.] Analytics data is used in aggregate and not to identify individual visitors.

6. Who we share information with

• Public: moderated reports (without reporter identity) are visible to anyone who looks up the number.
• Service providers: hosting, security, analytics, advertising, email and moderation providers who process data on our behalf.
• Legal and safety: authorities or others where required by law, or where necessary to protect the rights, safety or property of users, the public or us.
• Business transfers: a successor in the event of a merger, acquisition or sale of assets.

We do not sell personal information for money. [Review whether advertising cookies constitute “selling” or “sharing” under CCPA/CPRA and update accordingly.]

7. International transfers

Our service providers may process data outside your country, including in [countries]. Where required, we rely on appropriate safeguards such as [standard contractual clauses / adequacy decisions].

8. How long we keep information

• Search logs: [retention period].
• Published reports: for as long as they are relevant to the number, or until removed under our guidelines or a successful dispute.
• Hashed IP addresses: [retention period].
• Contact and dispute messages: [retention period] after the matter is closed.
• Analytics data: [retention period, per analytics settings].

9. Your rights

Depending on where you live, you may have rights over your personal information. Under the GDPR and UK GDPR these include the right to access, correct, delete, restrict or object to processing of your data, to data portability, and to withdraw consent at any time. You may also complain to your local data protection authority.

If you are a California resident, you may have rights under the CCPA, as amended by the CPRA, including the right to know what personal information we collect and how it is used, to request deletion or correction, to opt out of the sale or sharing of personal information, and not to be discriminated against for exercising these rights. [Add “Do Not Sell or Share” link and Global Privacy Control handling if applicable.]

Other US states and countries may give you similar rights. To make a request, contact us at [privacy email]. We may need to verify your identity. Because reports are not linked to accounts, we may not be able to identify reports you submitted unless you provide enough detail.

10. Children

The Service is not directed at children under [13 / 16, depending on jurisdiction], and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.

11. Security

We use reasonable technical and organizational measures to protect information, including encryption in transit and hashing of IP addresses. No method of transmission or storage is completely secure.

12. Not a consumer reporting agency

MobileTracking is not a consumer reporting agency as defined by the US Fair Credit Reporting Act (FCRA), and the Service does not provide consumer reports. Information on the Service must not be used to decide a person’s eligibility for employment, credit, insurance, housing, tenant screening or any other purpose covered by the FCRA. See our terms of use.

13. Changes to this policy

We may update this policy from time to time. We will post the new version on this page and update the “Last updated” date. [Describe how material changes will be notified, if applicable.]

14. Contact us

[Company legal name], [Address]

Email: [privacy email]

You can also use our contact page.