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Scam guides

Plain-English guides to phone and text scams: how they work, the red flags, and exactly what to do.

How to Create Strong Passwords You’ll Remember

Build long passphrases from random words, memorise only two or three, and let a password manager, passkeys and two-step checks handle the rest.

How to Back Up Your iPhone

Set up iCloud Backup, add an encrypted copy on a Mac or PC, check the last backup date, and cover what the iPhone backup leaves out.

How to Back Up Your Telegram Chats

Telegram's cloud keeps your chats in sync, but it isn't a backup. Here is how to export them on a computer and keep the account itself safe.

How to Hide Apps on iPhone

Every way to hide an app on iPhone, from the Face ID-locked Hidden folder to hiding Home Screen pages, plus what hiding doesn't do and how parents can check.

How to Reduce Mobile Data Usage

Find the app eating your allowance, switch on Low Data Mode or Data Saver, turn down streaming quality and stop silent uploads, on iPhone and Android.

How to Find a Lost Phone Using a Computer

Which website or app to open on a Mac, Windows PC or Chromebook, what each button does from a desktop, and how to stay safe on a borrowed computer.

How to Read the Permissions an App Is Asking For

What every iPhone and Android permission prompt really means, which option to tap, and the requests that should make you stop and delete the app.

How to Speed Up a Slow Phone

Work out why your iPhone or Android is slow, fix it in the right order, skip the myths, and know when a phone is past saving.

How to Free Up Storage on Your Phone

A 30-minute clear-out for iPhone and Android, ordered by how much space each step gives back, plus what you should never delete.

How to Transfer Data to a New Phone

Pick the right tool for iPhone or Android, prepare 2FA, WhatsApp and eSIM, see what moves on each route, and check it all before wiping the old phone.