Scam guides
Plain-English guides to phone and text scams: how they work, the red flags, and exactly what to do.
How to Set Up Face Unlock Safely
Set up Face ID or Android face unlock so it's convenient without being a weak spot, and learn how to switch it off in seconds when you need to.
How to Stop Background App Refresh Draining Battery
Find the app that is really draining your battery, cut its background activity on iPhone or Android, and keep the apps your family relies on working.
How to Recover Deleted Files on Android
Where deleted files really go on Android, how long each bin keeps them, what an SD card can still give back, and why most recovery apps can't help.
How to Set Up Parental Controls on Your Home Wi-Fi
Switch on your provider's free filter, set bedtimes in your router app, add family DNS, and close the gaps that let phones slip past.
How to Back Up So a Lost Phone Isn’t a Disaster
A lost-phone readiness plan: what your iCloud or Google backup misses, how to protect chats and sign-in codes, and a 15-minute test.
How to Share Live Location in a Message
Send a live, moving location in iMessage, Google Messages, WhatsApp, Google Maps, Telegram or Messenger, choose how long it lasts, and stop it properly.
How to Fix an Unresponsive Touchscreen
Force restart first, then work through protectors, chargers, sensitivity settings and safe mode, and get your data off safely if the screen is truly broken.
How to Delete Your Browsing History
Clear history in Safari, Chrome, Samsung Browser, Firefox and Edge, pick the right time range, and see what deleting history leaves behind.
How to Set Up Location Sharing on iPhone
Share your location from Find My, Messages or Family Sharing, reach Android users through Google Maps, and set arrival alerts everyone agrees to.
How to Set Up Snapchat Family Center
Link your Snapchat to your teen's in ten minutes, turn on the settings that matter, and know exactly what Family Center can and can't show you.