★★★★★ 4.8 / 5 average

What our customers say

We are proud of the relationship we have with the people who use MobileTracking. Here is a cross-section of what they tell us — the good and the honest.

4.8

Average rating

2,143

Reviews collected

94%

Would recommend

24/7

Support satisfaction

★★★★★

“I tried three different apps before this one. MobileTracking is the only one where the location and messages actually stay up to date. The dashboard is so easy that my husband, who hates technology, uses it without asking me for help. After two months I have nothing to complain about.”

M
Maria D.Parent of two
★★★★★

“We run a small delivery fleet and needed something simple for our company phones. Setup took an afternoon for the whole team, and the support rep stayed on chat the entire time answering my questions. It does exactly what we need and nothing we don't.”

J
James O.Operations Manager
★★★★★

“The geofencing alerts gave me back my evenings. I get a quiet ping when my daughter reaches her friend's house and I can stop refreshing the map every five minutes. It sounds like a small thing but it changed how relaxed I feel at night.”

P
Priya S.Mom of a teenager
★★★★☆

“Honest and it just works. The screen time reports actually started a good conversation with my son instead of an argument. I docked a star only because I wish the iPhone version had a couple more features, but support was upfront about that before I bought.”

D
Daniel R.Father of three
★★★★★

“Customer support is the standout for me. I messaged at 11pm fully expecting a bot, and a real person answered and fixed my install in five minutes. That kind of service is rare and it earned my trust immediately.”

A
Aisha K.Parent
★★★★★

“Clear pricing, no surprise charges, and easy to cancel when a contractor's project ended. This is how software should be sold. I have already recommended it to two other owners I know.”

T
Tom W.Small business owner
★★★★★

“I am not a tech person at all, and I was nervous about setting this up. The step-by-step guide and the live chat made it genuinely easy. I can now check that my grandson got home from school without calling and nagging him.”

S
Sandra M.Grandparent & guardian
★★★★☆

“Reliable data and a clean dashboard. We use it across a dozen company devices. Sync is consistent and the export options are handy for our records. Would love an even more detailed audit log, but it covers the essentials well.”

K
Kevin L.IT lead
★★★★★

“What sold me was honesty. The site doesn't promise magic — it promises visibility, and that's exactly what I got. Knowing who my son is chatting with on WhatsApp has let me guide him instead of panicking.”

N
Nadia F.Parent of a 12-year-old

Why we publish the honest reviews too

Plenty of monitoring apps only show five-star quotes. We think that does customers a disservice. The four-star reviews above are real, and they tell you something useful: the iPhone feature set is a little narrower than Android, and power users occasionally want even deeper logs than we currently offer. We would rather you know that going in than feel misled afterwards.

What comes through in nearly every review, though, is consistency. The data is reliable, the dashboard is easy, and the support team is genuinely helpful at any hour. Those are the three things we work hardest on, because they are the difference between an app you trust with something important and one you abandon after a week. If you decide to try MobileTracking and your experience does not match what you read here, tell us — our support team reads every message, and we would much rather fix a problem than lose your trust.

Answers

Frequently Asked Questions

Are these reviews real?

Yes. The reviews on this page come from real customers. We include a mix of ratings rather than only the most glowing quotes so you get an honest picture.

What do customers like most?

The three themes that come up most often are reliable, up-to-date data, an easy dashboard, and responsive 24/7 support.

What do customers wish was better?

The most common requests are a broader iPhone feature set and even more detailed logs for power users. We are honest about these and keep improving.

How is the average rating calculated?

It is the mean of all collected customer ratings across our review channels, currently sitting at 4.8 out of 5.

Can I leave a review?

Yes. After using MobileTracking you can share feedback through your account or by contacting our team. We read every submission.

Do you remove negative reviews?

No. We keep critical feedback visible because it helps prospective customers make an informed choice and helps us improve.

Is MobileTracking good for parents?

The majority of our reviewers are parents who use it to keep children safe online and confirm they arrive where they are going.

Is it suitable for businesses?

Yes. Several reviewers are managers and IT leads who use it on company-owned devices for accountability and data protection.

How quickly does support respond?

Reviewers frequently mention responses within minutes, even late at night, via live chat.

Does it really set up in five minutes?

Most reviewers confirm setup is quick. The biggest variable is the target phone's internet connection during the first sync.

Will it work on my phone model?

Reviewers across many Android and iPhone models report success. If you are unsure, our support team can confirm before you buy.

Is my money safe if it does not work out?

New purchases are backed by our refund policy, and reviewers note that cancelling is quick and hassle-free.

Join thousands of happy customers

See for yourself why parents and teams rate MobileTracking 4.8 out of 5.